How many presentations have you received in your life? How many do you actually remember? Something happened to me more than fifteen years ago. And I still remember every single detail. I’m on my way home from work, stepping out …

“It’s alright to have butterflies in your stomach. Just get them to fly in formation.” — Dr Rob Gilbert The Music Moment I’m holding the guitar in my hand, basking in the warmth of applause from a group of friends, …

I am quite excited as I join the webinar. It has been pitched to me as something that will provide a clear framework for overcoming a challenge I currently face. The presenter begins with a great deal of energy. He …

Me, my wife, and our infant son walk into the store, a mix of nerves and excitement. It isn’t a luxury brand, but the product we’re considering is expensive enough to give us pause. This is for a special occasion, …

What makes an airline really good? And what can it possibly teach us about public speaking? I’m at the airport, following my usual routine. It’s almost time for my flight’s gate number to be announced. I pay the toilet a …

As I prepare to take the stage, the event host does something unexpected. She introduces me, primes the audience for an interesting session, and then—out of nowhere—announces a 15-minute coffee break. An unscheduled one. Coffee breaks are normal at conferences. …